1. Have you gone over your agreed overdraft limit in the last 6 years? Yes   No 2. Have you had an agreed overdraft in the last 6 years? Yes   No 3. Have any of your regular payments been stopped by your bank in the last 6 years? Yes   No 4. Have any of the cheques you've written been returned to you in the last 6 years? Yes   No 5. Have any of the cheques you've written been paid even though you haven't had sufficient funds available? Yes   No 6. Has the bank written to you about the state of your account? Yes   No 7. Have you tried to reclaim these charges before? Yes   No 8. Have you ever taken out a loan or financial agreement in the last 6 years? Yes   No

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